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Call Today +94 117133080
Call Today +94 117133080
Call Today +94 117133080
Call Today +94 117133080
Call Today +94 117133080
Call Today +94 117133080
Client: Mayfair Holdings
Industry: Hospitality / Food Services
Location: International (Sri Lanka Operations)
Partner: Lanka Staff
Service Type: Permanent Recruitment
Objective: Launch customer-facing team for Sri Lanka market
Challenge: Mayfair Holdings, an international hospitality company, planned to launch operations in Sri Lanka. They needed to hire 5–7 high-quality customer-facing staff who were:
● Aligned with international service standards
● Groomed and customer-service oriented
● Culturally adaptive to the Sri Lankan market
Their requirements included 10 shortlisted candidates for in-person interviews to select the final team.
Our Approach: Customized recruitment experience to meet Mayfair’s standards, Lanka Staff designed a premium interview experience that blended international professionalism with local expertise.
Key Steps:
● Screened 25 applicants → Shortlisted 10 top candidates
● Assessed grooming, attitude, and service skills
● Proposed and organized a Mass Interview Day at Cinnamon Grand Colombo
● Coordinated interview logistics, role briefings, and candidate support during Interview Day at Cinnamon Grand; An exclusive event managed by Lanka Staff to reflect the client’s brand values and professionalism.
Interview Day Highlights:
● Introduction by Mayfair: company culture and expectations
● Soft skills and grooming evaluations
● Live task: candidate responses in real customer scenario
● One-on-one Q&A with the hiring team
7 candidates attended in person
4 exceptional hires selected immediately
Client Investment:
Mayfair Holdings invested approx. LKR 200,000–300,000 in:
● High-end venue booking
● Interview logistics & event management
● Candidate travel, coordination, and refreshments
Success Metrics:
Candidates Interviewed: 7
Candidates Hired: 4
Client Feedback: Highly Positive
Future Potential: High – more roles expected
● 4 high-caliber candidates placed. Client impressed by Sri Lankan talent pool
● Lanka Staff positioned as the strategic hiring partner
Key Takeaways:
● Professional candidate experiences build trust with international clients
● Venue quality can elevate the perception of employer brand
● Quality over Quantity: Fewer, better-matched candidates led to successful placements
● A transparent, structured process lead to repeat business and long-term partnership
This commitment reflected Mayfair’s dedication to quality hires and Lanka Staff’s expertise in providing a world-class recruitment experience.
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